Privacy Policy

NavaraGoods ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from NavaraGoods.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Mobile phone number

  • Shipping and billing address

Order Information

  • Products purchased

  • Order history

  • Payment confirmation

  • Delivery information

Please note: We do not store your complete credit/debit card details, CVV, net banking credentials, or UPI PIN. Payments are securely processed by our authorized payment providers.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral source

  • Cookie and analytics data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to inquiries and service requests

  • Improve our website, products, and customer experience

  • Prevent fraudulent transactions and enhance security

  • Comply with legal and regulatory obligations

  • Send promotional emails, offers, or newsletters if you have chosen to receive them. You may unsubscribe at any time.

3. Payment Information

Payments made on NavaraGoods.com are processed securely through trusted third-party payment providers such as Razorpay and Shopify Payments (where available).

We do not collect or store your:

  • Card number

  • CVV

  • UPI PIN

  • Internet banking credentials

These details are encrypted and handled directly by our payment partners in accordance with industry security standards.

4. Cookies

Our website uses cookies and similar technologies to:

  • Keep items in your shopping cart

  • Remember your preferences

  • Maintain secure login sessions

  • Improve website functionality

  • Analyze visitor behavior and website performance

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary to operate our business, including:

  • Shipping and courier partners for order delivery

  • Payment processors for transaction processing

  • Technology, hosting, analytics, email, and SMS service providers

  • Government authorities or law enforcement agencies where required by applicable law

All service providers are required to maintain the confidentiality and security of your information.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Maintain business records

  • Comply with tax, accounting, and legal obligations

  • Resolve disputes and enforce our agreements

7. Your Rights

Subject to applicable law, you may request to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information, where legally permissible

  • Withdraw consent for marketing communications

  • Opt out of promotional emails at any time using the unsubscribe link included in our emails

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

Our products may be intended for children; however, NavaraGoods.com is designed for use by parents, guardians, or adults making purchases.

We do not knowingly collect personal information directly from children under the applicable age required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page along with the revised Last Updated date. Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

NavaraGoods

Email: support@navaragoods.com